Customer Success Manager (Spanish Fluency)

Customer Success Manager (Spanish Required)This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.About OdooOdoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the worlds largest ecosystem of fully integrated business apps.Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.About the job:Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.The Customer Success Team is helping customers across Latin America to streamline their business processes with Odoos integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. Youll learn the value that software can provide across a variety of verticals and how Odoos diverse suite of apps (over 50!) can be used to alleviate company needs.We expect the candidate to be proactive and have a "get it done" spirit.Responsibilities:Contact customers currently using OdooAnalyze clients business operations and drive adoptionExecute all phases of a subscription renewal planBuild and maintain relationships with clientsEmpathize with customer needsBe part of the entire sales cycleQualifications and Requirements:Bachelors Degree or an equivalent combination of education and experienceSpanish fluency (professional or native/bilingual)Experience negotiating and closing new businessPassion for software products1-2 years experience in salesProficiency in G-Suite applications preferredExcellent communication skillsProven track record of exceeding quotaNice to Have:Experience with ERPExperience in a SaaS companyAvailable immediatelyAn affinity for business operationsAdditional languagesCompensation and Perks:Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter BenefitsPTO (Paid-time-off), paid sick days, and paid holidaysEmployee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals$100 towards a work-from-home office setupEvolve in a nice working atmosphere with a passionate, growing team!Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!Company-sponsored events for groups of 6+ employeesThe estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoos values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Created: 2025-01-14