Information and Resource Specialist in Maryland

POSITION SUMMARY: MUST LIKE DRIVING! Get to know your region, and see the sights! Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. The Information and Referral Specialist (I&RS) will be a part of the Marketing and Business Development (M&BD) team, working with the M&BD Director. The I&RS will work with the team to provide support and information to residents throughout Maryland. In addition, they will provide assessments and intake visits for the Case Management Division. The I&RS will be expected to travel as needed throughout their region for meetings and events, and to other regions when additional coverage is required. QUALIFICATIONS * Bachelor's degree in the Human Services field. * One year experience in human services. * Proficient in the use of Microsoft Office or an equivalent computer program. * Demonstrate the ability to maintain confidentiality. * Ability to communicate effectively. * Must be able to work independently, prioritize work activities, and use time efficiently. * Active CPR/First Aid certification * Active driver's license, auto insurance, reliable transportation, and the ability to travel to patients homes within the assigned geographic area * Clear criminal background check * Negative Hepatitis B test * Negative tuberculosis test within the last 12 months or clear chest x-ray within the last five (5) years * Computer proficiency * Three professional or personal references * Not been determined to be:â—‹ On the Medicaid exclusion listâ—‹ Convicted of a crime in violation of Criminal Law Article 14-101 annotated code of MD.â—‹ In violation of Health-General Article 7-1102 annotated code of MDâ—‹ Pass a criminal background check. DUTIES * Performs work that is predominantly intellectual and requires the use of discretion and judgment regularly. * Performs comprehensive assessments for Developmental Disabilities Administration (DDA) case management. * Meets with individuals and families for all initial case management intake. * Represent Optimal Health Care (OHC) at community-based events, including job fairs, Transitioning Youth (TY) fairs, health fairs, and other community resource events. * Attends training to develop extensive knowledge of communities, resources, and school services. * Provides support and partnership for other agencies in their region, establishing collaborative relationships that enhance community services and spotlight OHC's commitment to communities in Maryland. * Meets with families and individuals, as well as provides phone consultations for individuals looking for information about services within their community. * Strives to become proficient in the requirements of other state and Medicaid programs. * Visits local schools, Head Start programs, pediatrician offices, hospital/NICU centers, and daycare centers to provide information on all of OHC services and offer I&R services for families and providers as well as offer any other resources that may be of benefit to those we support. * Maintains client information, notes, and documents in the database used by this agency. * Maintains proper use of company equipment including a laptop and mobile phone. WORK CONDITIONS * May be exposed to unsafe neighborhoods and/or unhygienic environments. * As an "essential" employee, you may be called upon to assist with natural disasters and/or public health emergencies. SUPERVISOR * Marketing and Business Development Director Job Type: Full-time Pay: From $26.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Education: * Bachelors (Required) Experience: * relevant: 1 year (Required) Willingness to travel: * 75% (Required) Work Location: Multiple locations

Created: 2025-01-11