Senior Field Service Technician
Flow Control Group - Charlotte, NC
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Company: Fluid Flow Products About Us Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers. Our mission statement, "Adding Value to Quality Products," reflects our commitment to helping customers maximize the performance and profitability of their operations through our industry-leading technical support, service, and solutions. Our industrial process experts are on-call to answer your questions and provide you with solutions to your most challenging application needs. We sell premium compressed air equipment with captive aftermarket. We repair this equipment on-site and on-demand, to ensure complete customer satisfaction. Summary The Service Technician serves as an ambassador for the Company and is responsible for repairs, troubleshooting, and maintenance of mechanical and electrical components of compressed air systems equipment residing on client property. These include compressed air dryers, compressors (centrifugal, reciprocating, and rotary screw), and filter systems. Services are performed on-site and on-demand, to ensure complete customer satisfaction. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Perform equipment checks to diagnose and repair problems with compressed air equipment before they occur • Perform annual and semi-annual maintenance and testing on compressed air equipment • Program and troubleshoot microprocessor and PLC-based equipment controls • Resolve customer initiated technical issues • Ability to startup and troubleshoot compressed air equipment • Work at customer site daily • Build and maintain client relationships through regular visits • Serve as a technical resource to internal and external customers • Partner with company sales representatives and management to increase service and aftermarket business • Travel to assist other company technicians as needed • Complete service reports and send them to the customer and company admin team in a timely manner • Participate in Factory Training Sessions Candidates with prior field experience with compressed air systems are encouraged to apply. Any prior Factory Certifications for any type of compressed air equipment are not mandatory but would be beneficial. We are willing to train the right candidate. Qualities • Strong mechanical and problem solving skills • Good communication, customer service, and consultative skills • Strong work ethic with ability to work under minimal supervision • Reliable and punctual • Able to use computer and service software • Must have own basic hand tools and electrical meter FCG-H LI-JS fluidflow Equal Opportunity Employer | Drug-Free Workplace Fluid Flow Products and its family of brand companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Fluid Flow Products is a drug-free workplace. No Agencies, Please No agencies please. Any unsolicited resumes sent to Fluid Flow Products from a third party, such as an Agency, including unsolicited resumes sent to Fluid Flow Products mailing address, fax machine or email address, or directly to Fluid Flow Products employees will be considered Fluid Flow Products property. Fluid Flow Products will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Created: 2024-12-01