Housekeeper - Residence Inn Boston Downtown South/End

Residence Inn, a Colwen Hotels property, is seeking highly motivated and friendly Housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.General Responsibilities:Receive list of assigned rooms from manager and prioritize roomsClean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanlinessRespond promptly to requests from guests and other departmentsCheck the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/roomsEnsure privacy of guests at all timesKnock and announce self before entering assigned guest rooms; return at a later time if room is occupiedCheck amenities and supplies in rooms, restock according to standardsNeatly make beds and stock bath linens according to standardClean and disinfect bathrooms, kitchen, and/or coffee stationsRemove all trash, dirty linens, towels and room service items from roomsCheck that all appliances are in the room and in clean working orderStraighten desk area and furnitureDust, polish furniture and remove marks /stains from walls and furnishingVacuum carpets and clean floorsNotify maintenance department of needed maintenance or repairsEnsure room meets hotel standards with final walk aroundEnsure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towelsTake found items to designated lost and found areaPerform other duties as requestedRequirements:Prior experience as a cleaner or housekeeper, hotel experience preferredDetail-oriented and thoroughremain discreet and respect privacy of guests, Work with the highest level of integrityPerform consistent work to the highest standardAbility to work quickly without compromising qualityAbility to work with little supervision and maintain a high level of performanceAbility to interact with guests in a pleasant and friendly wayExcellent prioritization and time management skillsWillingness to work rotational 7-day work cycle; including weekends and holidaysWeve got you covered: Benefits & PerksMedical Insurance with Company-Funded HRADental InsuranceVision InsuranceFlexible Spending AccountsWide-Array of Supplemental Insurance OfferingsPaid Time Off ProgramsEmployee Assistance Program401K Plan - Traditional & Roth Options with Employer MatchHotel Discount Travel Program for Associates & FamilyExclusive Associate Discounts - Travel, Entertainment, & RetailTraining and Development ProgramsCareer Advancement OpportunitiesColwen Hotels is an equal opportunity employer. EEO M/F/D/V

Created: 2024-11-20