Banquet Server
Royal Plaza, Inc. - Marlborough, MA
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Tasks and ***** Review Banquet Event Orders (BEOs) at the beginning of each shift to ensure rooms are set as contracted. Be in communication with the lead server regarding any special needs. Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel. Pass any information that is needed to the next staff member on duty. Ensure proper use, storage of all meeting room equipment. Ensure there is proper back up in the event that any equipment is not properly functioning. Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms. Communicate any areas of need, problems, and concerns from guest to Banquet Manager. If no upcoming events, please have rooms in a readiness position for any possible site inspections. Ensure that meeting rooms are re-set for next event.Provide all group guests with a lasting experience of the hotel with intent for return business Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. Delivering Alcoholic and Non-alcoholic drinks for service to your customers table. Properly open and pour wine at the tableside. Performing basic cleaning tasks as needed or directed by supervisor. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at the resort **Previous serving experience required. Excellent oral communication skills required. Positive interpersonal skills required. Must speak English fluently and be able to write in basic English. Must have the ability to bend, squat, and frequently lift 25 pounds and occasionally 50 pounds as well as exert fast-paced mobility to maneuver between functions occurring simultaneously. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, visual acuity, hearing and speaking ability.We offer our eligible Associates a number of benefits to enhance their health and **Group insurance, including vision and dentalPaid time off including vacation days, sick days and holidaysReferral BonusHotel Discounts for - You, Your Family and Your FriendsVoluntary benefits including accident, life and critical illness
Created: 2024-11-19