Senior Vice President Facility Services

:Job SummaryThe Senior Vice-President (SVP) of Facilities Services leads strategy and execution of all facets of Continuum Services Facility Services Division. This Senior level leadership role develops and implements strategic and operational plans that define Continuums unique product offerings, creates value for our clients, and establishes Continuum as a leader in the Facility Service marketplace. The SVP serves as an integral member of the executive team, and the role involves providing strategic leadership, managing resources, optimizing processes, and driving continuous improvement initiatives to achieve operational excellence.Strategic Planningo Develop, execute and implement comprehensive facilities services strategic plans that creates market interest,drive the growth of Continuums Facilities Services business that is in alignment with the organizations missionand objectives o Provide strategic direction for the planning, design and maintenance of facilities ensuring they meet the evolvingneeds of the organization o Conduct comprehensive assessments of current facilities operations, identifying areas for improvement andimplementing strategic initiativeso Ensure the efficient functioning of physical assets, facilities, and infrastructure to support the organizationsmission and objectiveso Identify and implement innovative solutions to enhance operational efficiency, sustainability and cost-effectivenesso Establish a lean and nimble leadership/organization structure that supports our field teams, delivers outstandingcustomer service, and remains flexible to absorb growth.o Collaborate with the executive team to develop long-term strategic plans and initiatives for the organization. o Establishes, implements, and communicates the strategic direction of the organizations facilities services divisiono Stay abreast of emerging trends and developments in facilities services, incorporating relevant innovations intostrategic initiatives and programsLeadership and Employee Engagemento Lead cross-functional teams to implement strategic initiatives and programs, ensuring alignment with projecttimelines, budgets and objectives; identifying and mitigating risks that may impact the teams ability to achieve itsgoals or objectiveso Deliver a strategy to attract, retain, mentor and develop talent with a goal to make Continuum the employer ofchoice in the facility services marketplace, including development of professional training and succession planningstrategies or initiativeso Build and manage high performing teams with industry leading talent, to deliver optimal performance in alignmentwith the organizations core values, goals and initiativeso Provide strong leadership to team members setting clear expectations, goals, and performance standards;establish key performance indicators and metrics to measure the teams performance and effectivenesso Oversee the facilities services performance management process by collaborating with team members to establishdepartmental and organizational goals, monitor and evaluate progress and performance, conduct performancereviews, provide regular feedback, and address performance issues or concerns as neededo Engage in employee relations by way of resolving conflict between team members and conducting employeeinvestigations, issuing corrective actions based on findings in a fair and constructive manner o Foster a culture of accountability, empowerment, and engagement among team members in a positive andinclusive work environment in alignment with the companys core values: Respect, Integrity, Teamwork andExcellenceCompliance and Regulatory Affairso Ensure compliance with applicable laws, regulations, codes, and industry standards related to facilities services,building codes, occupational health and safety and environmental regulations in a multi-state capacity o Develop strategies for emergency preparedness plans, procedures, and protocols impacting how team membersrespond effectively to emergencies, disasters, and crises affecting facilities and operationsVendor Managemento Deploy a sourcing strategy within the facility services business that delivers outstanding customer and stakeholdervalueo Manage relationships with external vendors, contractors, and service providers, including contract negotiations,net terms, performance evaluation and oversight to ensure quality, cost effectiveness and excellence in servicedeliveryOperations Oversee all aspects of facilities services including mobile services, maintenance, construction, and facilities management Develop Continuums strategy for the deployment of computerized maintenance management systems (CMMS)Drive a robust Energy Demand Management Program that is valued by our clients and creates a competitive advantage for Continuum.Implement and monitor key performance indicators (KPIs) to measure and improve operational efficiency and service quality Lead the development and integration of innovative solutions to enhance operational efficiency, sustainability and cost-effectiveness to determine best practices and standardsRecommend new approaches, policies and procedures for continual improvements and efficiency of facilities services department and services offered and/or performedDevelop and prepare presentations, reports, charts and other data and materials to executive and departmental leaders as requestedQuality Assurance Advise Chief Operating Officer of any nonconformance items and provide recommendations and corrective action measures, making changes or corrections as requiredChampion sustainability initiatives, integrating environmentally responsible practices into all aspects of facilities managementBusiness Development and Financial ManagementDevelop and manage the facilities services budget, including forecasting, cost control and financial reporting to optimize resources and achieve financial objectives Set gross margin and gross profit targets, develop and implement estimate templates, and refine pricing models Review monthly variance reports and financial statements with Chief Operating Officer and address any budget variances, including creation of actionable strategic plan for improvementPerform financial analysis for the Chief Operating Officer and Executive Leadership team regarding departmental financial performanceEducation, Skills RequiredBachelors degree in Business, Construction Management, Engineering or related field: and Minimum ten (10) yearsprogressive experience in services industry required Proven history developing and leading high performing teams Excellent written, verbal, and interpersonal skills with the ability to communicate effectively with diverse stakeholders at alllevels of the organization including senior executives, board members and external partners Strong problem-solving, organizational, and analytical skills Detail-oriented and ability to handle multiple projects, meet deadlines and apply sound business judgement. Highly proficient in Microsoft Office365 productsPosition is onsite, not remote.Company Overview:Continuum Services is a single-source provider with proven expertise, dependability, and scalability in four key areas: facility operations, exterior services, technical services, and environment services. Headquartered in a newly renovated office in Farmington Hills, Continuum is the go-to full-service solution for interior and exterior facility operations, maintenance, and repair. Facilities serviced by CONTINUUM have earned such prestigious accolades as the ENERGY STAR for superior energy performance, BOMAs Office Building of the Year (TOBY) Award and CELs National Real Estate A List Award for Service Excellence. Helping employees develop and become highly skilled professionals who deliver best in class solutions to our clients is what were all about - join us today!

Created: 2024-11-19