Service Customer Care Representative

At Bowman Chevrolet we strive to make every customer a customer for life from Sales to Service. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Bowman Chevrolet is absolutely critical to its success.We are looking for a Customer Care Representative with strong phone and written skills to work with customers with vehicle service needs. .What We OfferMedical and Dental401K PlanPaid vacation daysGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedHealth and wellnessDiscounts on products and servicesResponsibilities Schedule online appointments and make daily calls/emails to service customers for vehicle maintenance needsTake daily inbound service appointment callsBe the vehicle expert. Know the ins & the outs of product offerings & latest technologyFollow-up with buyers to ensure referral business.Learn to overcome objections in service related situations.Bring your A game & positive attitude with you every dayQualificationsAvailable to work flexible hoursStrong grammar/computer skills for email correspondence with customersFantastic communication skills with customersCRM & DMS knowledge preferred Service experience preferred

Created: 2024-11-19