Representative - Inside Sales

Job DescriptionAs a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Companys products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customers buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.Responsibilities:Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.Increases orders by suggesting related items, explaining features, and checks customers buying history.Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.Identifies ways for continuous improvement of processes.Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customers promised delivery date.Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.Reports industry trends, competitive pricing and customer feedback to management.Qualifications:High School Degree or Equivalent required; Bachelors degree preferredRequires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)Familiar with Microsoft Office, and ability to perform basic computer skillsAbility to perform multiple tasks simultaneouslyWorking in team environmentCommunicate clearly, both verbally and in written formAttention to detailAbility to prospect and market concepts to existing and potentially new accountsTake action and solve a range of problems that may be difficult but are not typically complexIdentify and define problems and possible solutions independently; chooses among existing solutionsAbility to work independently with general supervisionAbility to travel up to 25%Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.About UsThe compensation amount is not guaranteed. This amount is what we reasonably believe we will pay for the position, however, offer amounts may vary based on factors such as geographic location, experience and qualifications.Wesco provides a variety of benefits to employees. More information about benefits is available here. For eligible positions, compensation may also include participation in an incentive plan.About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our companys greatest asset is our people. Wesco is committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity and individuality of more than 20,000 Wesco employees around the globe. Through our Business Resource Groups, comprehensive benefits plan and our community outreach initiatives, you can be a part of a welcoming work community who provides platforms for your success. Learn more about Working at Wesco here and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Created: 2024-11-19