Assistant General Manager

The hospitality group behind the acclaimed New York City restaurants, Llama Inn and Llama San is expanding its footprint with the upcoming Papa San, a Peruvian Izakaya set to open in early 2025 on 34th Street and 10Th Avenue (in The Spiral building). We are currently looking to hire a talented and experienced Assistant General Manager to start on or around mid to late November 2024.The Assistant General Manager will play a pivotal role in the restaurants day-to-day operations. As a member of the team, they will spearhead initiatives, drive development, and ensure the seamless operation of the restaurant.ResponsibilitiesDay to **Supervise service 4/5 shifts a weekHandle FOH team schedule, evaluating labor need for the day as it relates to expected coversSupport GM on a variety of tasks, including, service improvement, training of staff and administrative tasksWorking with the Maí®tre d' in maximizing reservations and having a clear point of actions for the host for the dayCreating an educational pre-shift to encourage excellent service and dive salesEstablish an important presence on the floor, driving guest experience and resolving service issues that ariseMinimum of 4-5 years of experience in full-service restaurant management as either a service manager, AGM, or formal dining restaurant managerHigh volume experience of 200-300 covers per night preferred Proven leadership ability and track record, especially as it pertains to managing hourly employeesMid to strong cost analysis skills as it relates to labor, COGS, CGS, & Comps; with the eagerness to learn more.Experience with schedulingKnowledge and experience with our various systems is preferred (Toast, Resy, Binwise)Ability to effectively manage a large team and delegate responsibilities.A keen sense of ownership, attention to detail and follow through.***o65% medical/vision/ dental coverage employer contributiono10 days of PTO per yearo56 hours of paid sick time accrued annuallyoPaid maternity/paternity leaveoCommuter benefitsoGroup company discounts/on-site dining discountsoNon-matched 401K

Created: 2024-11-09