Claims Specialist

Russell Tobins client, the largest manufacturer and retailer of eye wear company, is hiring a Claims Processor in Mason, OH.Job Title:Claims ProcessorLocation: Hybrid (Mason Office 2-3x per week)Hours: Monday to Friday, 8:00 AM - 4:30 PM (30-Minute Lunch)Pay Rate: $17.86 per hourJob Description: We are seeking a detail-oriented Implementation Support Specialist to join our team. This role involves supporting the successful implementation of new Small Business Clients alongside our Implementation Specialists. The ideal candidate will thrive in a fast-paced environment and demonstrate strong data entry skills.Key Responsibilities:Execute preliminary steps to build new client structures based on requests in a shared Salesforce queue.Accurately track all completed tasks using our proprietary Salesforce Implementation Tracker.Validate benefit setups in the core Facets system and communicate any discrepancies.Set up new client online portal access, including sending communication emails and tracking statuses.Monitor a shared Outlook mailbox for incoming membership documents from clients and brokers.Review and confirm the accuracy of incoming membership documents, communicating updates as needed.Ideal Candidate Characteristics:Quick learner with the ability to adapt to new processes.Strong attention to detail and accuracy.Proficient in Microsoft Excel (medium-advanced level) and Outlook.Familiarity with cloud-based applications (e.g., OneDrive).Experience in a high-paced, high-volume work environment.Ability to multi-task and articulate findings clearly.Data entry experience with a minimum score of 9,000 kspm.Benefits that Russell Tobin offers:Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Created: 2024-11-09