Customer Account Specialist - $25/HR

JOB DESCRIPTIONCUSTOMER SERVICE ADMINISTRATORBASIC FUNCTION:To support the customer service department with routine administrative functions to ensure accuratecustomer invoicing for products, shipping and credits in a timely manner.RESPONSIBILITIES:* Quotation Maintenance* Salesforce Quote Data* Selling Prices Maintenance* Daily KPI report review* Create Credit Memo/Debit Memo/Returns* Price increase maintenance* Month end consumption billing* Warehouse/3rd party Posting Goods Issue* Processing of samples in SAP* New customer credit limit requests/changes* Invoice Copies* Statement set up* Vacation back up for Customer Service* Other duties as assigned by managerQUALIFICATIONS:High School Diploma or equivalent and at least 3 to 5 years of prior experience in the areas of customerservice, accounts payable, or order entry.Experience in export transportation or international business in the industrial chemical market ispreferred.KNOWLEDGE AND SKILLS:* High degree of customer focus.* Solid communication skills both written and verbal.* Must have great math skills.* Excellent organizational and interpersonal skills.* Computer skills and proficiency with automated sales systems.* Ability to input data quickly and accurately and function in a fast pace environment.* Ability to perform multiple tasks under pressure and analyze problems with minimumsupervision.* Ability to maintain confidential information at all times.* Working knowledge of Microsoft Word and Excel.* Working knowledge of Sales Force.* Working knowledge of SAP.* Ability to develop rapport with internal and external customers.* Excellent command of both oral and written English are required.

Created: 2024-11-06