Workday Testing Consultant

Our Fortune 500 FinTech client is looking for a HRIS Consultant focusing on Workday testing! In this role, you will be part of a smart, talented team responsible for partnering with the recruitment organization and our downstream HR partners to continuously improve our recruiter and candidate experience. The qualified candidate will be responsible for managing interactions in multiple internal and external mailboxes, performing system admin support, Workday system testing and troubleshooting for Global Expansion efforts, assisting with recruiting education and development of user-friendly training materials.**Utilize our Workday test environments to perform User Acceptance Testing and troubleshoot Workday Recruiting system issuesCreate and maintain job aids to assist recruiters with system steps and procedural guidanceParticipate as a team member in agile pod work to enhance the Workday Recruiting experienceMonitoring email inquiries sent to the careers and/or recruiting accommodations mailboxes using salesforceProvide accurate, complete, and timely responses on a variety of inquiriesPerform audits and assist with team projectsEngage with recruiters, candidates, hiring managers or HR partner groups to resolve system issues and coach on appropriate steps/proceduresBuild and maintain relationships with internal clientsLeverage appropriate communication channels that influence and achieve intended outcomesExhibit a high level of personal ownership, confidentiality, and flexibilityHelp management identify and implement process improvement strategies that enhance the customer experience and/or operational efficiencyWe are looking for individuals who excel in a collaborative team environment, have strong verbal and written communication skills, able to manage multiple priorities, can proactively identify and solve problems, and possess the ability to adapt to change quickly.Basic *2+ years of recruiting or HR operations experience2+ years of User Acceptance Testing within the SDLCProficiency with Google Suite1+ years JIRADemonstrated customer service skills, attention to detail and decision-making skillsExcellent written and verbal communication skillsPreferred ****2+ years of sandbox testing experience2+ years of Workday Recruiting experience2+ years of system administration and troubleshooting experienceExperience Working in an Agile environment1 year of process management experienceExperience with SalesforceDexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Created: 2024-11-01