General Manager

Vertex Service Partners (an Alpine Investors company)General ManagerVertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful investments in similar industries. Vertex will be an investment out of Alpine's 9th fund, which will have ~$4.0 billion of committed capital. This is an opportunity to be a General Manager at one of Vertex's partner brands.The General Manager will oversee all aspects of a location's day-to-day operations; the person is the "˜sunrise and sunset' for the entire business. The individual will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. (In addition to full P&L ownership, the General Manager is responsible for capturing a major MSA through organic growth, adding trade lines, and possibly doing tuck in M&A.) The territory for this position will be East of Trenton and only in the New Jersey region. Responsibilities:Full P&L ownershipDriving 20%+ organic growth through hiring, training, motivating, and retaining A+ salespeopleBuild a culture of engaged individuals with total eNPS of 50+Build a market leading brand through a maniacal focus on customer experience, reviews, and community engagement, achieving 4.8+/5 avg rating on Google and customer NPS of 90+Ensure financial reporting, software systems, and data is in line with Vertex expectationsManage to 45%+ Gross MarginsRegularly communicate and collaborate with the following, but not limited to: Vertex executive leadership team, management teams at partner brandsBasic Qualifications:1-3 years of P&L Management1-3 years of Sales & Marketing Management1-3 years of Transformation/Change Management leadership experience and/or project leadership10+ years of professional experiencePreferred Qualifications:Home services industry or military experienceWhat you bring:Key attributes-Unmatched will to win, and desire to win as a team-Ownership mentalityGrowth mindset-Able to identify opportunities, motivate employees, and create a culture of growthData-driven decision making-Makes decisions based on the KPIs to achieve optimal outcomesManagement experience with servant leader mindset-History of building great teams of A-players with high retention-Enjoys building a team-first mentalityBias for action-History of operating at high pace of play and running through walls to get resultsDeep respect for blue collar workersWhat You'll Get:Opportunity to be P&L owner with compelling growth opportunitiesCompetitive salary, equity, & benefitsRealistic, clearly communicated expectationsTeam-wide aligned values and goalsThis job description is intended to provide a general overview and expectations for this job opportunity. It is not a complete statement of duties, responsibilities, requirements or benefits

Created: 2024-11-02