Field Engineer

***** Field Engineer***** Minneapolis, MN***** 12 Months*****Provides service and customer support during field visits or dispatches. Diagnoses errors or technical problems and determines proper solutions. Produces timely and detailed service reports. Documents processes. Collects and analyzes performance data to provide technical assistance. Ties workflow to scheduleAccurately documents solutions related to complex issuesCreates workaround procedures when standard procedures have failed and ensures issues are resolvedTroubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customersBuilds positive relationships with customersAbility to use a ladder

Created: 2024-11-02