System Administrator

About the CompanyThe New York Business Express mission is to develop, implement and maintain a single, statewide system one-stop online system for all licensing and permitting needs.ResponsibilitiesOversee support and technical services for Oracle Service Cloud, Windows servers, and web servers.Installing, upgrading, troubleshooting, and configuring Commercial Off-The-Shelf (COTS) applications like AA.Provide support for application backend in Windows Server 2019-2022 environments, including on-call and off-hours production support, troubleshooting, system issue analysis and resolution, as well as developing technical documentation.Familiarizing with the NYS DOS DOSCORP and SLA LEAP system and gaining expertise to provide support.Develop, maintain web applications in PHP, HTML, JavaScript, CSS, JAVA and .Net.Oracle service cloud (Right now and OPA Hub) development and support for all NY Business Express applications.Set up and maintain Oracle cloud computing systems, Custom Object deployment, Workspace/Workflow development, Agent Scripting, Custom Process Model, Business Rules, Add-ins, Widgets, developing in a Multi-Site Environment.Migrate code, database changes from Lower environments to Production.Develop Java based Web Service Calls APIs.Guiding technical meetings and support calls.Working creatively and analytically in a problem-solving environment.Perform various software testing duties as required, including system testing, performance testing, user acceptance testing, automated testing, etc.QualificationsExperience in Windows server support.Required SkillsExperience in Accela products or COTS applications (including but not limited to installs, upgrades, fixes, system changes, adapter deployment, analysis of system logs, etc.).Experience in Accela application system support (i.e. - production on-call support for applications, troubleshooting, issue resolution, testing and developing technical documentation).Experience with one or more of the ***** .Net/ ASP / VB Script / Batch Script.Experience administering Oracle Service Cloud, MySQL Database and OPA.Experience performing various types of testing (automated, performance, unit, system, UAT, etc.).

Created: 2024-11-01