Field Service Technician

At CompucomStaffing, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Rome, NY and provide unparalleled technical support. This Technician will travel within a radius of 50 to 125+ miles daily, depending on the area and specific route, and is required to have a valid driver's license.Duties and **Provide support on IT / Data problemsTrack and monitor issues, provide notes and feedback and be consistent with documentationUnderstand AC / DC and backup power conceptsManage triage, troubleshooting, and resolution to client scope on IT equipmentDocument efforts, issues and resolutions, close cases / tickets dailySkills and *Minimum 1+ years of technical support experienceCompTIA A+ (Required)Net+ CompTIA certification preferredFamiliar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)Insight to POS, PC, Printers, Thin Clients, APs, Servers, Network switch equipmentExperience desired in copper and fiber cabling and various terminating connectorsExceptional customer service skillsMust be self-motivated and have the capability to complete projects ahead of scheduleExcellent time management and reporting skillsWill occasionally work at heights of 20 to 25, lift equipment training providedMust be able to lift 25 lbs.$18.00 - $22.00 per hour Full COVID-19 vaccination may be required.We offer a comprehensive benefit package that you can elect into including but not limited **** Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. *** inline">CompucomStaffingâ„¢ Supports Equal Employment Opportunity** CompucomStaffingâ„¢, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Created: 2024-11-01