Network Technician II

Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet betterâ„¢.As part of the Kinetic family, you'll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet betterâ„¢ every day._________________________________________________________ About the Role: Kinetic's team of Network Technicians are vital team members who represent our field operations that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Network Technicians create meaningful connections with customers that create long-term relationships. What You'll Do: Performs routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment Presents and conducts self in a professional manner, while promoting a positive company image to the public Completes post installation tests for call processing functionality. Performs monthly routine maintenance tasks. Coordinates central office translations activities. Do You Have? Basic understanding of telecommunications voice and data networks Knowledge of computer hardware, software, components, and applications Ability to distinguish colors in use of color-coded cable Ability to work outside in all weather conditions and use equipment with maximum load capacity of 275 lbs. Capability of working aloft, climbing, bending, pulling, reaching overhead, and lifting up to 50 lbs. A valid drivers license and safe driving record Even Better: Effective communication and customer service skills Attention to detail and problem-solving skills Basic math and PC skills Must successfully complete required safety training Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours Ability to respond to after hour call-outs Minimum Requirements: Associates degree in a technical discipline and 4-6 years technical/telephony experience with 4+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required. This is a safety sensitive position.Physical Tasks- Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33%Driving- Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100%Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 - 66%Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, VanTypes of Driver's License Required: Driver's License IND456_________________________________________________________Our Benefits:Medical, Dental, Vision Insurance Plans401K PlanHealth & Flexible Savings AccountLife and AD&D, Spousal Life, Child Life Insurance PlansEducational Assistance PlanIdentity Theft, Legal, Auto & Home and Pet InsuranceCIB Statement:Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.Our Employee Resource Groups:WinVets - Veteran Employee Resource GroupWOW - Women Employee Resource GroupWINPRIDE - LGBTQ+ Employee Resource GroupWBPN - Black Professional Resource GroupWARG - Ability Resource GroupLaFamilia -Hispanic Resource GroupAAPI - Asian American Pacific Islander Resource GroupWindstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.Actual base pay for this job will depend on the candidates primary work location and other factors, such as relevant skills and experience.Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream's network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@ as soon as possible for information on Windstream's foreign personnel disclosure and approval requirements.

Created: 2024-11-01