Team Lead

Position Overview:Responsible for performing all tasks related to the Billing, Follow-up and Collections functions for CPa Medical Billing. This position will be the Lead for our newly created Payment Posting Team.Job Responsibilities:1. Provide training to new and existing Payment Posters. Use and follow company procedures in training. Spot check work to be sure of accuracy, efficiency and uniformity. Re-train staff as needed.2. Report staff's progress, deficiencies and training needs to management. Run productivity reports.3. Respond to staff's questions in a timely manner.4. Assist staff in completing all assigned tasks in a timely manner and that they have the resources and tools to perform their jobs.ie: software access. Advise management immediately if they do not.5. Provide coverage as needed to include performing staff's work during their absences and as instructed.6. Assist manager in staff development.7. Report to manager any issues or areas of concern with staff as observed by you.8. Promote teamwork, remaining available to assist staff as needed.9. Liaison between staff and manger.10. Assist manager in meeting the daily needs and deadlines imposed by the client.11. Assist manager in running reports, preparing and updating spreadsheets for client.12. Oversee special projects. Provide status reports to manager throughout the duration of the project.13. In conjunction with manager, review status of staff's assignments. Identify problem areas. Meet with staff to discuss deficiencies and correct errors.14. Know how to navigate and work all payer websites. Provide support to staff as needed.15. Work with Payment Posters or insurance companies regarding missing or misdirected checks.16. Work to develop and maintain daily balancing routines17. Develop Process and procedures18. Meet with manager routinely.19. Keep manager informed of any billing, payer or staffing issues including backlogs as identified.20. Present ideas for improvements and strategies to meet goals. Offer viable solutions to problems.21. Meet all established deadlines and assignment goals.22. Keep files organized. Save common elements to the shared drive.Qualifications & Experience:· High School Diploma or equivalent.· 3- 5 years experience with Medical Billing and Procedures with a focus on Payment Posting.· Previous experience with Epic, ECW or other billing software· Experience with Windows applications, proficient use of computer, Microsoft Word and Microsoft Excel.· Strong communication, verbal and written and interpersonal skills. Ability to analyze and solve problems with limited assistance. Ability to maintain confidentiality.Equal Opportunity Statement:GeBBS Healthcare Solutions is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable federal, state, or local law. We embrace and encourage the unique perspectives and contributions of all employees, including those who identify as LGBTQIA+. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We strive to create a diverse and inclusive work environment and are an equal opportunity employer.

Created: 2024-11-02