Inventory Quality and Control Manager
WolfCreek Consulting - Lumberton, NJ
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The Manager of Inventory, Quality, and Control is responsible for overseeing all aspects of inventory management (core production, NPI/Damages, cycle counts, slotting) and quality assurance (security, investigations, root cause analysis, inventory variance investigation) within the distribution center.This position reports to the IQC Regional Director and collaborates across the supply chain network to create, develop, and improve processes and procedures to maximize operational efficiencies in collaboration with Distribution Operations, Corporate Compliance, Corporate Asset Protection, Security, Finance, and COEs. All duties are to be performed in accordance with CVS Health policies, practices, and procedures.Driving the performance of assigned operational areas within a distribution center facility will be critical. This individual will also contribute to profit, expense, and customer service goal achievement as well as compliance with organizational standards and regulatory requirements.Primary Job Duties & Responsibilities:ResponsibilitiesProcess ImprovementIdentify opportunities to streamline inventory management processes and enhance efficiencyImplement best practices and innovative solutions to optimize inventory accuracy and minimize 8 wastesDrive initiatives to improve safety, quality, delivery, cost, and inventory metricsStrategically manage slotting activities and projects aligned to the continuous improvement roadmapInventory ManagementDevelop and implement inventory control procedures to ensure accurate inventory levelsCoordinate and conduct regular cycle counts, inventory audits, and reconciliations to minimize discrepanciesAnalyze inventory data and trends to identify opportunities for process improvements and cost savingsWork closely with procurement and logistics teams to optimize inventory levels and ensure timely replenishmentQuality AssuranceEstablish and enforce quality standards for incoming and outgoing products, ensuring compliance with regulatory requirements and company policiesImplement quality control measures to identify and address defects or discrepancies in products, packaging, and documentation as well as in process and personelConduct regular inspections and quality audits to assess the effectiveness of quality management systemsJoin forces with cross-functional teams to drive root cause analysis and corrective actions in line with the CVS operating systemTeam LeadershipLead and mentor a team of inventory control and quality assurance associates, providing guidance, training, and performance feedbackFoster a culture of accountability, collaboration, and continuous improvement within the departmentEnsure that all team members adhere to safety protocols and compliance standards at all timesAsset ProtectionManage, coordinate (in conjunction with DC Management), and control activities relating to asset protection and loss containmentOversee the implementation and management of security measures to protect company assets, reduce shrink, and ensure a safe environment for employees and vendorsBuild security and alarm systems, conduct investigations (actual and suspected), and coordinatie with law enforcement agenciesEducation: Bachelor Degree in Supply Chain Management, Business Administration, or a related field preferred or verifiable High School Diploma/GED accompanied by 10+ years of related on the job experience in lieu of degreePrior Work Experience: 8 to 10 years of related work experience requiredEssential Qualifications and Functions:5+ years of experience in inventory control, quality management, asset protection, or related roles, preferably in a distribution or logistics environmentStrong understanding of inventory management principles, quality assurance standards, investigations, and regulatory requirementsProven leadership skills with the ability to effectively manage a team and drive resultsExcellent analytical, problem-solving, and decision-making abilitiesProficiency in inventory management software and MS Office applicationsStrong communication and interpersonal skills, with the ability to collaborate cross-functionally and influence stakeholders at all levelsRegular and reliable on-site attendance5% travelPreferred Qualifications:The knowledge, skills, and abilities (KSAs) which are "nice to haves" in a candidate. HRBPs and leaders can use preferred skills to further screen candidates in the recruitment process. APICS CPIM or CLTD certificationSix Sigma Green Belt certificationPMP certificationLP Qualified (LPQ) or LP Certified (LPC) certificationUnderstanding of Government Regulatory expectations (OSHA,DEP, FDA)
Created: 2024-10-13