Salesforce Business Analyst
Wipro - Mount Laurel, NJ
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Job ** Salesforce Business Analyst Mount Laurel, NJ*** ContractAs a Salesforce Business Analyst, part of a team responsible for enabling/creating foundational capabilities on Salesforce from scratch. Position will work with key users from different business groups to understand current business processes and identifying areas that have opportunity to be improved and/or streamlined, and designing CRM solutions that meet the business need and are in line with industry best practices.*****Get creative designing, prototyping and building Salesforce systemsCommunicate Salesforce's capabilities and limitations to internal StakeholdersIdentify and inventory customer process pain points and gaps in best practicesInterpret technical and business strategy roadmaps and apply a detailed technical solutionSynthesize technical and business information and present implementation needs and options confidentlyEngage in strategy projects and support Business Architects and/or Strategy Consultants with Salesforce and business process best practicesServe as a trusted advisor to the client and as a Subject Matter Expert (SME) to the internal and external customers.Liaison and establish mutually beneficial relationships with product ownersIdentify risks that threaten project success and recommend work-arounds
Created: 2024-10-08