Configuration Analyst (ServiceNow)
The Judge Group - Chicago, IL
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This is a contract opportunity that is hybrid to downtown Chicago. ***** Support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs.Work with technical stakeholders to define configuration items and classes, their attributes, and data collection.Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives.***** Experience with ServiceNowUnderstanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL modelComprehension of and the ability to communicate and implement the ITIL CMDB modelComprehension of the ServiceNow CSDM modelOperational experience creating and managing CIs in the ServiceNow CMDB and AMDB
Created: 2024-10-03