Dispatcher
Insidesource - Kent, WA
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Insidesource DEI StatementBy nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to "unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.Job SummaryThe Dispatcher role is a full-time position responsible for assigning specific supervisors, leads, drivers, installers, etc. to work teams and projects based on labor estimates and project requirements.Essential Duties And Responsibilities IncludingAnalyze work scope and labor estimate to determine crew allocationSchedule and coordinate labor services by 2:00PM the prior business dayCommunicate the next day work assignments to field personnel and subcontractors by 2:00PMNotify Account Coordinators and Project Managers of the next day schedule modificationsProduces route sheet for delivery staff (drivers)Maintain flexibility in schedule to accommodate reasonable last-minute assignmentsAdjust field staff to meet scheduled finish dates and commitmentsAccount for time off requests, holidays, meetings, training, and other non-work-related labor assignments when building dispatch scheduleCollaborate closely with Field and WHS Supervisors to ensure manpower needs are understoodSUBCONTRACTORSResponsible for outsourcing project work to subcontractorsVEHICLESAssigns vehicles to field crews and delivery teams as necessaryPROJECT MANAGEMENTReviews final packets submitted by Account Coordinators and Project Managers to ensure completeness, accuracy, clarity of all job information.Requests additional information if necessary.FIELD OPERATIONSInterfaces with the field crews to ensure team is aware of schedule for the dayEnsure that field paperwork is complete, clear and communicated to appropriate parties.Skills, Knowledge, Experience Required3+ years of job-related experience in contract furniture industry and/or logistics coordination and dispatchingStrong computer skills: proficiency in Microsoft Outlook, Word and ExcelPreferred knowledge of IQ Coordinator, RPC Software Core Business System or willingness to learn quicklyUnderstanding of revenue and expensesOutstanding follow-up and follow through abilitiesExcellent written and oral communication skillsAbility to manage time to be highly efficientDetail-oriented, organized and creativeA positive, can-do attitude to handle day-to-day challengesStrong team-oriented work ethicCapacity to deal with frequently changing prioritiesTemperament to handle stress effectively; remaining calm and focusedAbility to work on a variety of projects simultaneously in a fast-paced work environmentAbility to interact at all levels of personnel in a professional manner and to communicate clearly and consistentlyOwns requests and accepts responsibilities for taking the appropriate actionAn appetite for continuously learning new skills and embraces continuous improvement philosophiesSelf-starter with strong focus on sustainable resultsAbility to speak Spanish is a plusPay Range: $25 - $35 / hourThe specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.
Created: 2024-09-30