National Fleet Planning Specialist : 193751
HKA Enterprises - Woodcliff Lake, NJ
Apply NowJob Description
PLEASE NOTE:1. THIS IS A HYBRID POSITION - 3 DAYS IN OFFICE AND 2 DAY REMOTE2. THIS IS A W2 CONTRACT, NO 1099 OR CORP-TO-CORP CAN BE SUBMITTED.3. NO 3RD PARTY RECRUITED SUBMITTALS PLEASE.LOCAL CANDIDATES ARE NEEDED BY THE CLIENT.Client Title: National Fleet SpecialistPAY: 34.84-45.76 per hourShift: 8:30 AM until 4:30 PM - Monday-FridayContract: 6 monthsLocation: Woodcliff Lake, NJHybrid Work: 3 days per week in-office required / 2 days remote1 PTO Day Accrued each month and 11 paid holidaysOVERVIEW OF POSITION:This role is responsible for independently leading business departments in ensuring company assets (vehicles) are protected through the entire lifecycle totaling an average of $96,499 Brand One of client and $39,995 Brand Two of client (avg. MSRP).Work directly with National Stakeholders to support business initiatives, such as area of responsibility's customer experiences, contractual events, planned vehicle loans, and actively collaborating with fleet owners, customers, vendors, and dealerships to ensure timely delivery and return of vehicles within mandated deadlines, ensure a reliable and cost-efficient fleet of vehicles to support business needs of assigned departments.Main ResponsibilitiesResponsible for configuring clients non-employee fleet vehicles or sourcing existing vehicles to place in-serviceAct as main business liaison between Sales and Marketing to ensure configurations meet the needs of each departments' specifications while maintaining build optimization guidelines to ensure the best possible financial value at end of each lifecycle.Plan full-year calendar to schedule refresh of fleet vehicles by collaborating with Sales, Product, and assigned Department fleet owners to ensure adequate inventory levels to minimize downtime, non-aging vehicles and maintain cost and operational efficiencies.Direct and coordinate with assigned departments and dealership staff on ensuring vehicle arrival, exchange, returned vehicle location and condition of returned vehicle. Ensure all exchanges and fleet conditions are documented accurately at time of exchange and reflecting in the Vehicle Administration systems.Manage logistics of fleet vehicles by collaborating with transportation partners to ensure adherence with all agreed upon service levels and delivery metrics as well as off-fleet vehicles returned to the client's dealerships, and/or external storage vendors. Direct trucking vendor to schedule the pickup in a timely manner for the most cost-efficient bid.Oversees and organizes the timely exchange of vehicles to meet monthly wholesale/retail targets for both clients Brands by directing the responsible department on retirement of vehicles within the agreed upon delivery metrics and ensure adherence of highest level of customer service through all interactions.Mange delivery of fleet vehicles by coordinating with the assigned fleet owner to schedule the exchange, complete the physical exchange, update the VA systems, and ensure vehicles are returned in condition that adhere to the National Department Fleet Policy.Partners with the National Fleet Supervisor to complete the monthly forecast for the client's vehicle deliveries and ensure these delivery performance goals are met by managing company car pipeline from ordering, inbound processing, onsite aging reports to outbound processing.Coordinate the titling and registration of fleet vehicles in a timely manner by directing the local Title Clerk or 3rd party agency on registration of vehicles and delivery of physical license plates to correct location to ensure all fleet vehicles are ready to be driven and legally registered to the client.Collaborate with AK partner, Embassy, and Title Clerk on diplomatic registration for German Embassy assigned vehicles. This includes collecting and maintaining accurate vehicle records to flip NJ title into diplomatic and reverse for off-fleet vehicles to be sold.Manage titles of off-fleet vehicles by ensuring titles are accounted for and sent to Titled Shared Services partner for auction or purchasing dealer in a timely manner. Work with local Title Clerk/ third party agency to order any duplicate titles and communicate with FS partner on title status.Partner with Vehicle Operations Specialist, vendor partners, and internal stakeholders to manage processing of purchase orders, small value orders, misc. billing, and reconciliating of invoices for all vehicle related expenses.Manages and coordinates repairs of all company vehicles with the National Workshop, the client's dealership, the client's Certified Collision Repair Center, or local body shop from pick-up through the timely completion of the repair to ensure the shortest downtime for the customer in their vehicleAct as main liaison between the assigned fleet owner, the client's insurance FF-1 and Marsh Insurance partners on all vehicle incident/damage claims.Ensure the correct follow up of department fleet policies for damages and reporting.Direct the assigned department fleet owners for proper documentation of vehicle status and reporting of driver issues to adhere to the department fleet policy and to ensure protection of company assets.Lead service providers in performance and productivity to ensure smooth inventory process with external partners.Collaborate with process partners (VDC- Vehicle Distribution Center, Plant Logistics/Distribution) to optimize the pipeline and resolve any performance issues that may and interrupt the forecasted fleet exchange.Optimize and balance company car inventory while helping the business deliver on key metrics (highest resale value, shortest days to see, etc.) and provide quality fleet program resulting in greater operational excellence.Ensure full compliance of federal and state legal requirements for damage disclosures for new vehicles as well as used vehicles.Maintain and record accurate data of vehicles via client's Vehicle Administration systems, and electronic check out sheets, including plate assignment in-service dates, customer assignment, pick-up/return vehicle condition, program, event, damage disclosures, etc.Manage operational issues for day-to-day activities, respond to high priority, complete and/or escalated customer requests.Implement initiatives and make recommendations for continuous improvement across all business aspects and company car strategy to ensure operational productivity.Coordinate with recall team to collect and manage data of vehicle campaigns to comply with federal safety regulations and ensure proper communication to assigned department fleet owners for stop sales, safety recalls and stop drive.Collect, analyze, and interpret vehicle data related to fleet vehicles including vehicle downtime, utilization, maintenance, etc. to help reduce cost and improve efficiency. Maintain and monitor vehicle reports in Tableau and VA systems.Position RequirementsBachelor's degree required.4 + years of prior experience working with customers and providing exceptional experience.A driver's license in good standing is a must.2 + years retail automotive experience with working knowledge of automotive technologies in either sales or non-technical service departments.4+ years in retail, operations, or transportation.Additional SkillsAble to work in a fast paced and diverse environmentProficient in Microsoft Office Suite.Outstanding communication skills.Adaptability and can-do entrepreneurial attitudeAnalytical aptitudeAbility to develop relationships and work collaboratively across distance with drivers, dealerships, and vendors.Problem solving skills are required.Business acumen and client focus is required (proficiently understands customer requirements)Adapt at researching and making fact based, data backed decisionsCustomer oriented mindsetMust be able to collect and analyze data to make sound business decisions.It is essential to possess well-developed verbal and written communication skills.HKA Enterprises is a global workforce solutions firm. If youre seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.
Created: 2024-09-26