Corporate Trainer
Wren Kitchens - Milford, CT
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About The CompanyAt WrenKitchens we offer affordable luxury kitchens, proudly manufactured inthe USA. We are more than just a kitchen manufacturer; we know that thekitchen is the heart of the home, where families gather, meals areshared, and memories are made.Ourunprecedented growth in the USA means that we are actively seekingoutstanding individuals to join our teams. If youre passionateabout making a difference, and thrive in a collaborative environment,then Wren Kitchens is the place for you.Dont miss out on this opportunity to be part of something extraordinary - join Wren Kitchens and shape your success!About The RoleThe role of a Wren Academy Trainer is exciting, fast paced and pivotal to the success of onboarding retail employees. With varied delivery methods on hand, and a team of experts to support creativity, this is a fantastic and rewarding opportunity!The Academy Trainer role offers a competitive salary depending on experience, the role is based in our training acadamy in Milford, CT with occasional travel to other sites required.Critical Purpose of the role:To deliver a world class induction and a fantastic onboarding experience for all retail employees which drives engagement in the businessTo be an expert in the Wren customer journey, products and state of the art technologySupport the retail teams to ensure expert product knowledge is gained and great customer service is delivered consistentlySupport, develop and coach new retail employees by delivering engaging content using blended learning methodsBe an ambassador for Wren's culture, and lead by example with the Company's core values and mindsetEvaluate and develop training programmes to improve results and performanceStakeholder engagement is essential putting training at the forefront of business objectives and strategyResponsible for identification, design, delivery and full administration of trainingMain responsibilities:Take control of our retail onboarding employees' first 12 weeksDeliver Wren's 5 day world class Induction programme to all new starters across retailEvaluate training results to ensure training delegates have achieved required benchmarksProvide further enhanced training throughout the 12 week programme, using webinar, coaching calls and mentorshipConduct training needs analysis for new employees to identify key areas of developmentSupport the creation of e-learning content, that is relevant and up to dateEnsure all Induction material and training records are accurate, up to date and relevantDesign & deliver content that can be distributed and delivered to all retail employeesProvide timely verbal & written feedback to delegates' line managersEnsure the Academy is well maintained and an environment conducive to learningAny additional tasks requested by your ManagerAbout YouWhat you Will Bring to Wren:Experienced training for retail/customer service roles or extensive sales experienceExcellent communication skillsComfortable working in a fast paced environmentBe able to demonstrate examples of training delivery and resultsHave a natural and engaging flair for deliveryExcellent IT SkillsWhat Wren Offers:A full-time position, with amazing earning potential, health, dental and vision, a great 401K company match, 15 days PTO plus 5 paid sick days, and 7 federal holidays
Created: 2024-09-19