Operations Support Specialist
LHH - Pennington, NJ
Apply NowJob Description
LHH Recruitment Solutions is seeking a qualified Banking Operations Support Specialist for a 12-month contract (with potential extension) for a globally recognized banking client in Pennington, NJ. Please continue reading and apply if interested!**Proficiency in Excel (sorting, filtering, SUM function)Self-motivated and proactiveStrong administrative and customer service experienceNice to *Previous operational or administrative experience in a bank.*Process undelivered debit cards, tracking data in ExcelResolve complex client problems and escalated issuesEnsure customer inquiries and complaints are resolved within guidelines and SLAsStay updated on new product developments and process enhancementsAssist with regulatory and audit assessmentsProvide efficient, courteous service to internal associates and external clientsTrack and report Siebel case metrics, liaise with business partners and vendorsPerform vendor oversight to ensure SLA complianceHandle operational functions such as response/research, account maintenance, and inquiry resolutionAssist team members as neededSupport billing reconciliation for 40+ clients, including aged receivable trackingEnsure quality assurance and tracking for fulfillment mailingsAssist with special projects and provide back-up operational support for various HBS processes** $21-22/hr***** onsite in Pennington, NJ
Created: 2024-09-13