Customer Service Representative

Role DescriptionThis is a full-time hybrid role for a Customer Service Representative at 1st All Weather Roofing Co. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. The role is based in New York, NY, with the option for some remote work.ResponsibilitiesIs a Team PlayerAct as a Representative at our local events on behalf of our Clients and provide quality Customer ServiceAnswer questions regarding our Clients' Programs and ServicesAbility to multitask and adapt to working with various Client ProgramsWork both independently and as part of a teamOther duties as assigned by ManagementQualificationsCustomer Service Representatives and Customer Support skillsCustomer Satisfaction and Customer Experience skillsAbility to prioritize and manage multiple tasksExcellent communication and interpersonal skillsProblem-solving and conflict resolution abilitiesExperience in the construction or roofing industry is a plusHigh school diploma or equivalent

Created: 2025-03-12