Air Logistics Customer Care Specialist

Abacus is seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Air Logistics Customer Care Specialist position. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences.Responsibilities:Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services.Shipment Coordination: Monitor and manage air shipments, ensuring timely and accurate delivery.Issue Resolution: Address and resolve shipment discrepancies or issues promptly.Documentation: Prepare and process necessary shipping and customs documentation.Coordination: Collaborate with internal teams and external partners to ensure smooth logistics operations.Data Management: Maintain accurate records of shipments and update relevant systems with current information.Qualifications:Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.Skills: Excellent communication, organizational, and problem-solving skills.Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus.Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment.

Created: 2025-03-09