Supply Chain Representative

POSITION STATEMENTThe Supply Chain Representative's primary responsibility is to provide quality customer service. His/her key objective is to focus on successfully fulfilling our distributor's needs. The SCR must be a highly motivated, professional, team player, who has the ability to multi- task. ESSENTIAL DUTIES AND RESPONSIBILITES The SCR's responsibilities can change depending upon the requirements and needs of Banfi and their distributors.Contributes to team effort by accomplishing tasks as neededProcesses all Direct Import and Out of Warehouse orders (includes entry, revisions, and cancellations)Deals directly with customers by either phone or e-mailResponds promptly to customer inquiriesMaintains open and closed warehouse and direct import filesDistributes purchase orders and invoices as requiredVerifies and maintains control state codes and case code labelsProvides security relief Processes sample transitsMaintains open and closed transit filesPrepares orders for, creates, and sends file transfers to freight forwarders and suppliersScans orders to be e-mailed to freight forwarders/suppliersE-mails invoices to distributors Proofs item pricing in ordering and billing systemPrepares and processes credits/debits/invoices/invoice cancelsReconciles bailment invoicesGenerates DI invoices. Distributes various reports (as needed)Maintains customer records by updating account informationResearches/investigates distributor and sales team issuesMakes follow-up callsProofs credits, debits, warehouse and direct import ordersProvides sales team and distributors with information regarding:Order confirmationsOrder revisions/cancellationsOrder shipping informationProduction delaysOut of stock situationsProduct specificationsCurrent/future inventory informationQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: Experience working in a business environment Working Knowledge in the MS Office Suite of products.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required to use eyes and hands for extensive PC use.Sitting, talking on telephone for various periods of time.Employee must regularly reach with hands and arms.OTHER REQUIREMENTS: Excellent organizational and time management skillsAbility to be a team playerExcellent interpersonal and oral communication skillsNo travel is expected for this position.This position has no supervisory responsibilitiesRegular Hours 9AM - 5PM hoursUnion position Must be able to embrace changeNo DWI offenses or alcohol useNo illegal drug useEmployee must comply with all federal, state and local laws and regulations which govern the alcoholic beverage industry and maintain at all times the highest ethical business standards and fiduciary duty on behalf of the company and its customers

Created: 2025-03-08