Payroll Specialist II

Group Management Services is looking to hire a full time Payroll Specialist Tier 2 with the ambition and goal to grow within the company.First, what is GMS?GMS, a Professional Employer Organization (PEO), is one of the fastest growing companies in one of the fastest growing industries in the country. We take on the burden of HR administration by providing comprehensive solutions ranging from payroll, benefits and healthcare, risk management and overall employee relations matters among other services to our clients.With the ever changing landscape of employment law, small and medium sized companies just do not have enough time to invest in the growth of their business having to worry about such issues. That is where Group Management Services comes in to play.What does the position of Payroll Specialist Tier 2 entail?Maintain base of payroll clients.Accurately keys all payroll related data necessary to process and meet appointed schedules.Contact and assist clients to obtain payroll data including salary adjustments, special payments, tax allocations, employee deductions, new hires, terminations, direct deposits, employee benefits, UPS delivery tracking.Maintain a high rate of client retention through quality service.Stay current with knowledge of payroll processing system and updates to the system, as well as changes in wage tax and garnishment laws.Listen effectively to client's concerns, researching problems/complaints in a timely manner, adjusting errors where possible.Provide special reports to clients in a timely manner.Report difficult issues to the appropriate member of management tracking progress of resolution and following up when needed.Establish and maintains a harmonious working relationship with clients, agencies and peers to promote a quality service image.Verify and sends out garnishment payments in a timely fashion.Respond to employment and wage verification requests in a timely manner.Maintain accurate record of all tax documents and pertinent new hire and adjustment information utilizing our scanning system.Perform all other duties as assignedWhat are some of the perks and benefits that come with employment here at GMS?Base Salary Range between $50,000-$55,000Full Medical, Dental, Vision, 401(k) with company match, Life, and Disability benefits packageThree weeks of PTO in years 1-5; Five weeks of PTO after 5 years7 paid holidaysCompany Surface Pro or Laptop providedMonthly cell phone reimbursement planOpportunities for growthFlexible scheduling and autonomyWhat are some Qualifications?Education - Bachelor's Degree preferred; or equivalent combination of experience and educationExperience - 2 years related office experience required; or equivalent combination of experience and education; customer service experienced preferredSkills - Excellent customer service and organizational skills; Must be proficient in Microsoft OfficeWhy GMS?People don't necessarily buy what you do, they buy WHY you do it. GMS is passionate about small businesses having started off as one back in 1996 in Richfield, OH with only a few employees. Fast forward to today and we have over 500 employees in 25 offices across 18 states nationwide. We take pride in building and maintaining quality relationships with our customers as we help them grow their own business exponentially just as we did by allowing them the time and energy to focus solely on reinvesting in themselves.

Created: 2025-03-07