Logistics Coordinator

We are seeking dedicated and enthusiastic personnel for a Contract-to-Hire Logistics Coordinator position. This role involves managing client interactions, coordinating sea logistics operations, and ensuring seamless customer experiences.Responsibilities:Respond to customer inquiries through various communication channels with professionalism and empathy.Provide accurate and timely information to customers regarding their accounts, products, and services.Troubleshoot and resolve customer needs in a timely and effective manner.Handle escalated customer issues with tact and diplomacy, ensuring customer satisfaction.Collaborate with other teams, including sales, operations, marketing, and technical support, to address customer issues and improve customer experience.Document customer interactions and issues accurately in our customer service management system.Qualifications:Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.Skills: Excellent communication, organizational, and problem-solving skills.Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus.Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment.Compensation: $25.00 per hour

Created: 2025-03-07