Logistics Coordinator

Are you ready to take on a dynamic role that keeps the wheels of commerce turning? As a Logistics Coordinator (known internally as Dispatch Coordinator), you'll be at the heart of our logistics operations, balancing two vital functions: managing inbound/outbound calls and orchestrating seamless order entry. Inbound call management focuses on answering calls and solving issues with a minimum of call transferring. Outbound call management focuses on improving the characteristics of freight moved. Order entry involves entering load information for agencies and dispatching the truck.Essential Job DutiesAnswer all incoming phone calls promptly and courteouslyCollaborate with agents and drivers to find the ideal freightEnter orders into our operational system for agents and driversProvide timely fuel advances to keep our drivers on the roadHandle request for additional advances per AOP Work InstructionsGuide drivers to the nearest repair facilitiesAssist in providing directions to driversDispatch trip numbers in computer for agents and driversConduct daily check calls with drivers, keeping tabs on ETAs, updates, and resolving any issuesBe the first line of support for agents during emergencies and routine situations alikeFind and assign freight to available drivers, optimizing their routes and maximizing efficiencyManage POs for inspections, repairs and tiresEmbrace a variety of responsibilities that keep our operations running smoothlyRequired QualificationsHigh school diploma or equivalent1+ years of experience dispatching3+ years related experience in the transportation industryStrong typing skillsWell versed with Microsoft Office SuiteDemonstrated problem-solving and critical thinking skillsExcellent attention to detailAbility to work well in collaboration with othersAbility to quickly pivot between different tasks and reprioritize throughout the daySolid organizational and time management skillsExcellent with building and maintaining relationshipsAbility to speak, read, write, and understand English in a professional mannerPreferred QualificationsExperience dealing with freight for flatbeds, step decks and dry vansKnowledge of DOT rules and regulationsWhat's in it for me?Medical, Dental, and Vision InsuranceCompany Paid Life Insurance and Accidental Death & Dismemberment (AD&D) InsuranceCompany Paid Short Term Disability InsuranceCompany Paid Long Term Disability InsuranceHospital Indemnity InsuranceLong-Term Care Insurance ProgramSupplemental Term Life InsuranceAccident InsuranceCritical Illness InsuranceEmployee Assistance ProgramFlexible Spending Account (FSA)Health Savings Account (HSA) with employer contributions401K with up to 4% Employer Safe Harbor MatchingPaid Vacation8 Paid Holidays1 Floating HolidayIdentity & Fraud ProtectionPet InsurancePaid on a weekly basis!Employee referral bonus program ($500)The opportunity to work with good humans!Schedule - In Person, On SiteTuesday - Saturday, 9:30am - 6:30pmLocation Address2150 Cabot Boulevard West, Langhorne, PA 19047Greatwide is a member of The Evans Network of Companies. With extensive capacity and a nationwide network of agents, we are ready to handle your transportation demands. We understand our business is about relationships. We work hard to establish new and nurture existing relationships with our Customers, Agents and Independent Contractors.

Created: 2025-03-06