Housing Administrative Assistant

Do you want the opportunity to use your administrative experience to help provide stable housing opportunities for persons with disabilities? Are you detail-oriented and enjoy providing strong customer service? Would you like to be able to focus on serving your community rather than meeting quotas? If so, we want to speak with you about our Housing Administrative Assistant position.Medical, Dental, Vision, Retirement Plan, Generous Paid Time Off and Holidays!As the Housing Administrative Assistant for Creative Housing Inc., you will play a vital role in providing safe and affordable housing for persons with disabilities and delivering exceptional customer service. The Housing Administrative Assistant is responsible for income verification, promoting housing stability efforts, and supporting various operational functions.You will:Serve as first point of contact for customers and stakeholdersIn-person visitors, phone handling, mail/fax/check handling, key/other distributionBe responsible for obtaining and processing income verification of tenants living in Creative Housing homes and participating in the Private Market Rent Subsidy programPerform various administrative support functionsMaintain residential data across platformsMaintain document retention initiatives while ensuring the accuracy and confidentiality of property, tenant and client recordsProvide support and reporting for company performance measurements, including callbacks & timelinessAssist with special projects as assignedCross-train to support departmental coverage during absencesPerform other duties as assignedRequirements:High School Diploma or equivalent (Associate degree preferred)2 years of experience in related field(s) requiredGeneral computing skills and spreadsheet applications experience requiredProficiency in Yardi preferredStrong organizational, prioritization, and problem-solving skillsExcellent verbal and written communication skillsTyping: Minimum 36WPMCustomer service-oriented with attention to detailAbility to collaborate with coworkers & vendorsFranklin County Residency

Created: 2025-03-05