Licensed Customer Service Representative/Agent

Role DescriptionThis is a full-time on-site role for a Licensed Customer Service Representative/Agent at our Insurance Agency in Vestal, NY. The role involves day-to-day tasks related to customer service, support, satisfaction, and experience.QualificationsCustomer Service Representatives and Customer Support skillsExcellent communication and interpersonal skillsAbility to multitask and problem solveP&C insurance License is requiredDutiesAssist clients with servicing needsAnswer Questions for clientsLook for opportunities to upsell client with agency approved enhancements to their policiesRenewal ReviewsQuote new and rewritesUncover client/prospect problems and find solutionsInput and upkeep databaseBenefits401KDental InsuranceVision Insurance

Created: 2025-03-04