Senior Digital Pricing & Promotion Analyst

We are seeking a detail-oriented Personalization & Promotions Analyst to join our Digital Commerce Operations team. This individual contributor role is responsible for executing pricing, promotions, and content personalization for our e-commerce and loyalty program.Key Responsibilities:Set up pricing, promotions, and coupon codes for online and direct mail campaigns.Validate promotional offers, disclaimers, and customer experience across digital platforms.Support loyalty program campaigns, rewards, and event setups.Collaborate with the legal team to maintain a disclaimer library and draft new disclaimers.Conduct quality assurance testing, including website, app, and email promotions.Assist with customer segmentation strategies and promotional ranking logic.Support A/B testing and ensure accurate promotion execution across all channels.Work with the copy team to maintain a promotion library and code bank.Communicate updates to customer service teams regarding new promotions and functionalities.Periodically update shipping methods, BOPIS, and subscription programs.Maintain process documentation, training materials, and best practices.Participate in on-call rotations to ensure 24/7 operational integrity.Qualifications:Bachelor's degree in a related field or equivalent experience.3-5 years of experience in digital business operations preferred.Strong organizational skills with attention to detail.Ability to multitask and meet deadlines in a fast-paced environment.Excellent written and verbal communication skills.Comfortable working cross-functionally and independently.Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).Experience with SharePoint, Salesforce Commerce Cloud, Workfront Proof, or Moveable Ink is a plus.

Created: 2025-03-03