Level 1 Tech: Onsite Technician

Job Title: Level 1 Tech: Onsite TechnicianJob Location: Oyster Bay, NY 11771Onsite Requirements:Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)OS Knowledge (Windows, ChromeOS)Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, supportJob Description:Required Skills:Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)OS Knowledge (Windows, ChromeOS)Professional Experience - with Basics: troubleshooting, re-imaging, reset passwords, supportStrengths: Collaboration, Organization, Communication, Self-Starter, FlexibleDesired Skills (nice to have, not required):Google / Azure experienceNetworking Knowledge/ExperienceA/V or Audio knowledge/experienceResponsibilities:Perform re-imaging, troubleshooting, desktop imaging and configurationProvide direct on-site problem resolution for both on and off-warranty systemsGoogle / Azure shopInstall desktop hardware and softwareInstall and configure printers and specialized peripheralsWorkstation and desktop software management for all non-terminal clientsTroubleshoot and repair workstation hardware, monitors, projectors, printers, etc.Basic workstation OS integrity troubleshooting and re-image if necessaryTroubleshoot and support end-users of the Administrative, Instructional, and Library systems in terms of problem solvingTroubleshoot office and academic software, install software on local machines, user profiles, and update software when applicable, and prepare equipment for PowerPoint presentationsAssist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testingProvide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past. 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.

Created: 2025-03-03