Logistics Coordinator

Job Summary:We are seeking a highly organized and detail-oriented Logistics Coordinator to manage multi-brand order processing, inventory management, and various system processes within the NetSuite ERP platform. The ideal candidate will play a key role in ensuring smooth logistics operations, including coordinating the timely and accurate flow of goods, inventory tracking, order fulfillment, and system integration to support business operations.Key Responsibilities:Order Management:o Process customer orders from receipt to shipment using the NetSuite ERP system.o Monitor order status and update customers on delivery schedules.o Coordinate with the sales, warehouse, and customer service teams to ensure accurate and timely order fulfillment.o Address and resolve any order discrepancies or issues with customers or suppliers.o Track backorders and ensure proper communication with stakeholders.Inventory Management:o Monitor inventory levels and coordinate replenishment with purchasing teams to prevent stockouts or overstocking.o Maintain accurate inventory records in the NetSuite ERP system, ensuring real-time updates.o Conduct regular cycle counts and assist with annual physical inventory audits.o Analyze inventory reports and provide recommendations for inventory optimization.System Processes in NetSuite ERP:o Input, update, and track logistics data, including orders, shipments, and inventory, in the NetSuite ERP system.o Ensure seamless integration between different functions, such as sales, purchasing, and warehouse management, within the ERP system.o Generate and analyze various reports in NetSuite, providing insights into logistics performance, inventory turnover, and order processing.o Troubleshoot and resolve any system-related issues, collaborating with the IT team as needed.Shipping & Receiving Coordination:o Work with freight carriers, warehouses, and distribution centers to ensure timely and accurate shipping and receiving of products.o Monitor and track shipments to ensure deliveries are made on time and in full.o Ensure all necessary documentation (invoices, shipping labels, customs documentation, etc.) is properly prepared and filed.Collaboration & Communication:o Work closely with internal departments (sales, procurement, warehouse) to ensure smooth and efficient logistics operations.o Coordinate with external vendors, suppliers, and shipping partners to ensure timely delivery and quality control.o Provide customer service and support by addressing inquiries regarding orders, delivery status, and inventory.Process Improvement:o Identify opportunities for process improvements within the logistics and order management functions.o Recommend and implement process changes to enhance efficiency, reduce costs, and improve customer satisfaction.Skills & Qualifications:· Education: Bachelor's degree in Supply Chain Management, Business Administration, or a related field preferred.· Experience:o 2-3 years of experience in logistics, order management, or supply chain coordination.o Experience with NetSuite ERP or similar ERP systems is highly preferred.· Technical Skills:o Proficiency with NetSuite ERP, Microsoft Office Suite (Excel, Word, Outlook).o Strong understanding of order management, inventory control, and logistics processes.

Created: 2025-03-03