Chief Operating Officer

Position OverviewThe Estate Lawyers is a growing, high-performance trust and probate litigation firm with ambitious goals for 2025 and beyond. We are seeking a strategic, results-driven Chief Operating Officer (COO) to lead our firm's operations, build strong leadership teams, and execute scalable processes that drive accountability, efficiency, and profitability.This is not a passive administrative role. The ideal candidate is a decisive, confident leader who can set high standards, enforce structure, and ensure measurable execution. They must have a proven background in leadership development, business operations, HR oversight, and professional services growth.Who This Job Is For ? A high-level operations executive who has successfully scaled a professional services organization. ? A confident, outgoing leader who commands respect, communicates with authority, and inspires teams to follow structure. ? Someone with extensive HR, leadership training, and process implementation experience"”not an office manager or a paralegal-turned-administrator. ? A strategic thinker who understands KPIs, team accountability, and business scalability. ? A professional who has worked with EOS, business coaching, mindset training, or similar operational frameworks (preferred).Who This Job Is NOT For ? A former paralegal or office manager looking for a step up"”this role requires formal business training and executive leadership experience. ? Someone whose experience is limited to facilities management (e.g., coordinating with landlords and handling office logistics). ? A quiet, introverted leader who struggles to hold teams accountable or make tough decisions. ? Someone who lacks HR expertise, leadership development skills, and middle-management coaching experience.Minimum Qualifications & Background Requirements ? Education: Bachelor's degree in business, communications, or a related field (Required). ? Leadership & HR Expertise: Proven experience in team building, leadership development, and HR oversight. ? Training & Coaching Background: Strong experience in developing leadership teams, implementing training programs, and enforcing SOPs. ? Operational & Strategic Execution: Must have led and executed structured operational improvements in a fast-paced, high-growth environment. ? Certifications in HR, EOS, Six Sigma, ALA, business coaching, or mindset training (Preferred).Key ResponsibilitiesLeadership & Team DevelopmentBuild and scale middle management to ensure structured growth.Develop and implement firm-wide training programs that improve performance and efficiency.Ensure department leaders are held accountable for KPIs and execution.Operational & Compliance ManagementTransition the firm from reactive to proactive operational management.Create, implement, and enforce standard operating procedures (SOPs).Ensure 100% compliance with firm policies and legal industry regulations.Accountability & ExecutionEstablish a culture of urgency, follow-through, and accountability.Set clear expectations and enforce deadlines across all departments.Conduct regular audits to measure adherence to processes.Financial Oversight & Business PerformanceMonitor and improve financial performance, cash flow, and operational efficiency.Track and optimize profit margins, budgets, and collections.Provide actionable financial insights to leadership.HR & People OperationsOversee hiring, onboarding, and performance improvement plans.Create and enforce clear HR policies, performance metrics, and leadership training.Ensure continuous professional development for leadership teams.Technology & Process InnovationIdentify and implement cutting-edge legal technologies to improve efficiency.Ensure firm-wide cybersecurity compliance and tech adoption strategies.Business Growth & Strategy ExecutionAlign firm operations with expansion goals in Southern California.Collaborate with marketing to drive brand growth and client acquisition.Monitor and analyze business performance to optimize firm strategy.Why Join The Estate Lawyers?At The Estate Lawyers, we don't just operate"”we execute at the highest level. Our success is built on four core values that drive everything we do:Stay Hungry: We are ambitious, driven, and always pushing for the next level of excellence. If you thrive in an environment where growth is the goal and complacency is the enemy, you'll fit right in.Radical Candor & Radical Respect: We believe in direct, honest communication"”delivered with respect. If you are someone who values accountability, clear expectations, and straight talk while fostering a culture of respect and collaboration, you'll find a home here.Team Win / Client Win: Collaboration is key. We operate as one team, knowing that when we work together at our highest level, our clients win, and we win. If you know how to build and empower teams to execute at a high level, this is where you belong.No Jerks Allowed: We operate with integrity, professionalism, and mutual respect. We're building a firm of top-tier professionals who know how to execute without ego, politics, or drama. If you believe that culture is just as important as performance, we're the firm for you.What's In It for You?A seat at the executive table, where your insights and leadership will directly influence the future of the firm.The opportunity to build and lead a high-performance team in a rapidly growing company.A culture that values your contributions, rewards performance, and offers career growth opportunities.Competitive compensation and a dynamic, results-driven work environment.

Created: 2025-03-03