Order Fulfillment Coordinator

This role is in Anderson, MissouriWho We Are:Roxell is a division of CTB, Inc., a Berkshire Hathaway Company, and we are a global organization that is a leader in automated feeding, drinking, nesting, heating, and ventilations systems for the poultry and swine industries. Roxell takes pride in our excellent quality, durability, and production results. What You Will Do:As the Order Fulfillment Coordinator, you will act as the key contact person for the customer. You will be responsible for the effective administration of the operational sales order process ensuring the distribution of goods, cost, and time meets or exceeds customer expectations.What You Will Accomplish:Collect all relevant technical information required to process orders (manually or electronically) - ensuring and verifying agreed conditions.Confirms orders with customers to provide delivery time.Acts as a liaison with the customer to address any order issues, timely approval of proposals, backorders, etc.Monitors and manages transport for products and develops action plans for any issues.Acts as Roxell Ambassador to develop lasting and trusted relationships with customers.Position Requirements:Education: 2- or 4-year degree in related fieldExperience: 2+ years of relevant work experience Certification(s): n/aFunctional Skills: Supportive and customer oriented; familiar with multi-level bills of materials and logistics process; extremely detail-oriented; Ability to set priorities and get things done; comfortable reviewing and processing large amounts of data/work; solid ability to problem-solve and work with others to ensure orders are accurate and processed timely; Strong data-entry experienceTechnology Aptitude/Skills: Proficient with Microsoft Office Language Skills: Must be bilingual in English and Spanish (ability to read, write, and speak); Excellent verbal and written communication skills; will interact with key customers, dealers, opinion leaders. Leadership/Behaviors: Goal oriented, highly relational, collaborative, and supportive; Must also be well organized, motivated, and self-driven, and excellent with time-management, as well as the ability to be flexible and adaptable; Passionate about being a Roxell Ambassador.Culture Match Behaviors: Professional in appearance, customer-focused, intuitive thinker who can take a vision and successfully facilitate a plan of execution. Other Important Information: SalarySalary is commensurate with proven expertise. Reports To: Logistics Manager Core Hours: 7:30am-4:00pm Typical Work Week: Typically, Monday through FridayDirect Reports: None Work Conditions: Primarily an office/manufacturing environment; Will make occasional visits to farms/poultry housesTravel: 10% or less

Created: 2025-03-03