Content Strategist

Our direct client has a contract opening for a Content Strategist and UX Designer for digital systems.C2C candidates are NOT being considered for this position.Content Strategist Consultant (Design System)As a Content Strategist Consultant embedded within the Product Design team, you will apply your skills, strategic expertise, and talent for language to design intuitive, user-centered product experiences. You'll help users achieve their goals while aligning with business objectives. Our Product Design team is undergoing a significant digital transformation, and this role plays a vital part in ensuring success by implementing content strategy methodologies and UX writing practices to establish a consistent and unified voice across products.What You'll Be DoingCollaborating with designers and engineers to define the design system's information architecture, templates, governance, and documentation guidelines.Establishing templates and governance for content best practices in our design system (leveraging the current content guide and collaborating with other content strategists).Partnering with designers to create guidelines for use cases, interactions, accessibility, and localization for design system components, including new component development.Increasing awareness and understanding of the design system and practices within the product design team and across product and engineering teams, including release notes and cross-team communication.Identifying opportunities and tools to support partners in effectively using design system components and guidance.Applying content strategy methodologies to plan for the creation, delivery, and governance of meaningful, effective content.Offering guidance on writing clear, consistent, concise user-interface copy for customer-facing, internal, and field team experiences.Developing, maintaining, and documenting content strategy processes and guidelines.Collaborating with researchers, UX designers, visual designers, engineers, product managers, and other stakeholders to deliver impactful UX solutions.Advocating for solutions that align customer needs with business objectives.Leading the development of content processes to support a unified content ecosystem.Acting as a content expert, presenting and explaining work to stakeholders.Considering global perspectives to define content strategies that deliver exceptional experiences for diverse user groups.Defining clear, repeatable processes to help others within the organization understand how to engage with the content strategy team.Writing clear, consistent, concise user-interface copy for various audiences and platforms.What This Role NeedsA qualified candidate for this role will have the following experience and skills:Experience working with design systems.Familiarity with content strategy practices such as:Auditing and analyzing existing content and content ecosystems.Defining and implementing taxonomies and content structures.Content modeling.Governing content.Strong writing skills, including grammar, spelling, and vocabulary.Proficiency in UX writing or content design.Experience developing guidelines for accessible and inclusive language.Ability to advocate for and adhere to brand voice, tone, and style requirements.Experience using evidence-based approaches, including business metrics, site assessments, competitive analysis, and research.Capacity to manage multiple projects and adapt to evolving priorities.Ability to collaborate effectively, seek clarity, and work independently.Openness to mentoring and learning from others.Strong interpersonal, analytical, and organizational skills.Ability to simplify complex concepts for clear communication.Preferred QualificationsBachelor's degree in English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience.6-8 years of experience in UX writing and/or content strategy in product, marketing, or tech organizations (including agency or freelance work).Demonstrated leadership experience.Experience working in large corporate environments is a plus.What We ValueLeadershipSolution-oriented, results-driven, proactive, and transparent.PerformancePassion for the craft, collaborative mindset, ability to navigate ambiguity, and openness to feedback.Personal GrowthCuriosity, continuous learning, and engagement.

Created: 2025-03-03