Senior Business Analyst

Senior Digital Business AnalystHouston, TXHybridJob SummaryUnder supervision of the Team Leader, acts as a liaison between technical staff and business owners. Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications. Responsible for document repositories, maintenance, and updates of project documentation library. Assists project team with gaining business user acceptance. Reviews progress and evaluates results for accuracy and efficiency. The Business Analyst role works directly with the Product Owner to conduct discovery and analysis of features and functionality of a digital platform that utilized OT/IA/SCADA and specifically Ignition. The practitioner works closely with other functions"”including design, user experience, and technology"”to discover, analyze, and document current-state knowledge, feature gaps, and potential solutions. They also collaborate with the Project Manager and Product Owner to define, prioritize, and plan the product and development Roadmap.Specifically, the person must have recent experience working on software application development projects where they are responsible for defining and documenting the application requirements, working with development and quality assurance teams for a successful deployment. The ideal candidate will have strong written and verbal communications skills. Additionally, the candidate should have experience in developing functional and technical software requirements and use cases in complex software development and integration projects. The candidate must be comfortable interacting with both front-line and senior stakeholders to discuss business needs and to facilitate a clear understand of issues and their priority.Superior Documentation skills and Organizational skills are paramount. Must have a driven, intellectual curiosity to understand and anticipate functional issues as systems are integrated. Selected hire will have significant business process change experience and functional command of systems integration efforts coupled with exceptional Use Case Development skills. With heavy documentation behind business process changes amidst the technical integration, the selected hire must have experience with project/process documentation and an ability to create a functional library of cross-referenced documents. The selected hire will have exceptional verbal & written communication skills, be comfortable interacting with Sr. Leaders in Business and Technology, and be proactive in eliciting information, probing for details, and foreseeing technical / stakeholder challenges before they occur.Job Location Corporate Headquarters - Downtown Houston, TXHybrid 4x/week in office Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform the assigned essential duties satisfactorily. Other minor duties may be assigned, and duties may vary by project.Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications.Responsible for document repositories, maintenance, and updates of project documentation library.Create workflow diagrams and screen mockupsStrong written and verbal communication skillsUnder minimal supervision, acts as a liaison between the technology and business groups in the development of new systems and enhancement of existing systems.Conduct advanced level business process analysis, needs assessments and preliminary cost/benefit analysis to align technology solutions with business initiatives.Leads project team with gaining business user acceptance.Reviews progress and evaluates results for accuracy and efficiency.Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.Tracks issues to resolution within department and in partnership with other groups.Monitors overall workflow to ensure timely completion of projects and daily work requirements.Work with Dev and testing teams to explain requirements, do sanity checks and review test casesWrite acceptance criteria for stories and defectsWorks with management and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding business solutions development.Assists with project plans and coordinates resources to accomplish project tasks.Conducts business processes and systems analysis while considering the business implications to the current and future business environment.Assists with deliverables, cost, schedule, and quality of one or more enterprise solutions projects.Reviews progress and evaluates results for accuracy and efficiency.Works with internal and external customers, suppliers, and other partners to resolve problems, respond to suggestions for improvement and enhancements, test, refine, and institutionalize solutions.Drives the project(s) and the organization toward achieving business results.Key Activities Conduct functional analysis for target features of digital platformAnalyze current and target platform features and functionalityResearch functional and technical systems and processes to discover key gaps to enable functionalityDevelop recommendations to resolve any functionality gapsFacilitate scoping and estimation sessions within Scrum TeamsWork with Systems Analyst to enumerate functional and technical Tasks required to enable features and functionalityFacilitate task-creation exercises within Scrum TeamsFacilitate Agile estimation sessions to assess cross-functional effort required to enable functionalityCreate, develop, and maintain User Story Backlog to support Scrum TeamDecompose features and functionality into well-formed User Stories to enable cross-functional communicationDocument findings in an accessible and organized mannerEnsure User Stories contain all necessary information and dataMaintain Backlog platform and tools (e.g. JIRA)Ensure that Backlog is current and well-groomedQUALIFICATIONSEducation Level and Education DetailsRequired: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or related field Work Experience and Experience Details (in addition to education requirement)Required: 8+ years of experience in developing functional and technical software requirements and use cases in complex software development and integration projects including Operational Technology, Industrial Automation, and SCADA (in addition to education requirement).Proficient in Jira, Confluence, Agile methodologies, incl. ScrumExperience with Ignition platformImportant DifferentiatorsExperience in all phases of a project development lifecycle in a fortune 500 company working in a larger team setting (> 5 team members)CBAP or CCBA certificationExpertise in development of use case Experience acting as a project coordinator and ability to work independentlyExperience in a Quality Assurance role, or a role that closely interacts with QATraining and training documentation developmentData analysis and/or database skills with MS SQL and/or OracleUser interface/user experience design backgroundStrong written and verbal communication skillsEffective communicator with the ability to lead and influence othersProficient in Jira, Confluence, Agile methodologies, incl. ScrumProficient in development of flow diagrams and screen mockupsKey CompetenciesBuilding Partnerships - Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.Building Trust - Interacting with others in a way that gives them confidence in one's intentions and those of the organization.Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from diverse sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.High-Impact Communication - Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others' thoughts and actions.Planning and Organizing - Establishing courses of action for self and others to ensure that work is completed efficiently.Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Created: 2025-03-03