Warehouse Supervisor

Position Summary: In this newly created role, the Warehouse Supervisor will oversee operations (including the receiving & handling, identification & organization, data collection, reconciliation, storage, inventory management, and distribution of telecommunications cable) at our warehouse in Massachusetts. The Warehouse Supervisor will serve as site leader, supervise the Warehouse staff, and coordinate with our vendor partners. The Warehouse Supervisor will also oversee procurement of resources for the warehouse (including labor, equipment, and supplies) and be responsible for creating/managing the appropriate documentation in maintaining inventory control. This position will be based onsite at our Sutton, MA warehouse and will report directly to the Sr. Operations Manager. Essential Duties and Responsibilities:Oversee scheduling activities (including personnel) for all logistics processes from receiving to deliveryBuild and maintain positive relationships with vendor partners and customersAssist with the creation of job protocols and ensure strict adherenceSupervise and train warehouse staffTrack and document service providers' performanceConfirm receipt of cables from receiving and organize accordingly within warehouseDevelop and manage operational KPIsMonitor operational performance through KPI reporting and data analysisIdentify efficiency opportunities and drive strategies/continuous improvements that will streamline processes and reduce costsEnsure all service commitments (including quantity, quality, and timing) are metManage inventory (ensuring control and accuracy) and associated documentation Implement strict security protocols and enforce to ensure the protection of cable at all stages of custodySchedule and consolidate outbound deliveries to achieve lowest possible transportation costsInform management on status of operational performance and ongoing issuesReinforce safety practices and maintain safe work environment Ensure appropriate safeguarding of equipment and cable to avoid injury or damageComply with safety protocols/environmental regulations/labor laws at all timesPerform other duties as assigned. Qualifications:Bachelor's degree or equivalent work Minimum of 2 years of managerial/supervisory experience Strong project management skills with the ability to prioritize/supervise multiple projectsStrong analytical mindset with attention to detailPossesses strong written & verbal communications with all levels of management, time management, organizational and interpersonal skillsExperience in industry procedures, costs, and termsProficient with Microsoft Office SuiteStrong desire to learn, develop, and expand professional skills for future leadership opportunities within the Operations functionPhysical ability to stand, walk, bend, lift and pull heavy objects weighing up to 50 poundsAbility to complete physical fitness test Demonstrated ability to drive a forklift and pass an internal forklift driving test 

Created: 2025-03-03