Director of Restaurants, Bars & Events

Thompson Central ParkAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Director of Restaurant Bars and Events oversees all food and beverage outlets within the hotel operated by Hyatt which may include restaurants, lounges, coffee bars and banquet facilities.Duties Include:Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the houseDevelop and recommend the budget, concepts and objectives and manage within those approved plansImplement and maintain food & beverage sales/marketing programsDirect and oversee development of employeesHire, train, empower, coach and counsel, performance and salary reviewsDirect the implementation of the payroll, reports, forecasts, inventory and budget for outlet operationsCoordinate outlet operations with other hotel departments to ensure efficient guest serviceResolve customer complaints as appropriate to maintain a high level of customer satisfaction and qualityImplement procedures to increase guest and employee satisfactionExercise quality control for both food and beverageMaintain Hyatt standards of service and ensure their implementationPerform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standardsMaintain communications with Corporate OfficeCoach and counsel employees to reflect Hyatt service standards and proceduresHyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.QualificationsDemonstrated ability to effectively interact with people4 years or more of progressive hotel F&B management experience (preferably with Hyatt)Service oriented style with professional presentations skillsProven leadership skillsHotel/Hospitality degree an assetMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear concise written and verbal communication skillsMust be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skillsExperience in implementing new food & beverage conceptsSalary Range: $141,000- $180,000 Annually

Created: 2025-03-03