Warranty Analyst - Ambulance

Since 1968 Horton Emergency Vehicles has built the industry's most innovative ambulances for first responders risking their lives to save others. Horton designs, manufactures, and delivers the highest-quality, most tailor-made ambulances the market has to offer.Horton Emergency Vehicles is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group's extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV's and much more. Our 6,500+ employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.Warranty Analyst - Fire TruckProvides support for two functions, reviews and enters incoming vehicle warranty report data onto vehicle history Excel spread sheet record, processes returned warranty parts for warranty coverage through vendors, reports to warranty ManagerResponsibilities:Review incoming warranty claim forms for completeness and enter vehicle informationCheck incoming warranty claim data for billing accuracy and vehicle registrationWorks closely with cross-functional teams to verify accuracy of warranty chargesTranslates technical vehicle service related data, codes information, and enters onto vehicle history Excel spread sheet in subcategoriesProcesses defective warranty return parts for return to vendor for labor credit and replacement of defective partsContact vendors when necessary to arrange RMAs for labor credit and defective parts returnHelp maintain log for return partsProcesses shipping of warranty replacement parts to Dealers and repair facilities and ensures delivery of parts in a timely mannerWorks with stockroom and parts sales to transfer parts as neededThe above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and/or training as requested by your line managerRequirements (education, experience, travel, physical, work environment):Proficient in MS Office Outlook, Word, experience with Excel spreadsheet formulas and report generation.Mechanical aptitude necessary to correctly code and organize technical data portion of Excel spread sheetStrong organizational skills with the ability to multi-task in an ever-changing and demanding environment.Ability to communicate and interact with othersData entry skills (important)Attention to Detail/AccuracyAbility to work independently, with minimal or no supervisionGood interpersonal skillsGood verbal and written communication skills.Associate degree in Technology or 2 years of relevant experience in a manufacturing/parts sales environment (preferred), or an equivalent combination of education and experience.

Created: 2025-03-03