Client Services Associate

Company Overview:Plaza Advisory Group is an independent wealth management firm affiliated with nationally ranked hybrid RIA & Broker Dealer, Steward Partners. We are dedicated to delivering top-tier service to our clients, offering comprehensive solutions including investment and retirement planning, tax preparation, risk management, estate planning review, education savings, and beyond.Plaza Advisory Group is committed to fostering a dynamic and fulfilling workplace culture. Our goal is to create an environment that promotes continuous growth, ongoing training, and ample development opportunities for our employees. Just as we prioritize the strength of our client relationships, we highly value the exceptional talent within our firm. We eagerly anticipate the opportunity to connect with you and embark on a journey toward a successful career with us.Position Overview:Working as part of a team, the Client Administrative Manager (CAM) is responsible for providing operational and administrative support to a Financial Advisor or team of Financial Advisors. The CAM enhances the client experience by providing exceptional client service and supporting Branch functions as needed.Duties and Responsibilities:Onboard new client accounts, which includes the collection of required documentation and client information.Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date.Conduct outreach to maintain strong relationships with client base and identify services and solutions that support clients' needs.Proactively prepare financial reports, and other materials for client meetings.Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminarsRegularly seek opportunities to use firm resources for peer sharing and collaborating with colleagues.Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings and file & calendar maintenanceSkills, Experience & Qualifications:Bachelor's Degree in Business or in related field is preferred.Experience in brokerage operation and compliance experience in the financial services industry would be highly beneficial.FINRA Series 7 and 66 (or 63 and 65) preferredHighly detail-oriented with superior organizational skills and ability to prioritize tasksFollow-up to ensure resolution and completion of tasksProvide a high level of customer service in a calm, courteous and professional manner.Establish and maintain effective working relationships at all levels of the organization.Strong computer skills with the ability to quickly grasp technology and train others on the effective use of firm and custodian systemsTeam player with the ability to collaborate with othersOrganize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.Location: Clayton, MO

Created: 2025-03-01