Fire Service Technician

Must be willing to work on-site in Atlanta, GeorgiaSalary - $30-$34/hrHours - 8-5 ESTTitle - Fire Service TechnicianRequired Skills and Experience • 5+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.• NICET Level II certification• Experience in reading and interpreting blueprints, submittals, and operational/product manuals. Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.• High School Diploma or equivalent• Ability to follow verbal and written instructions.• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etcJob Description One of Insight Global's major clients are hiring for an experienced Fire Service Technician to assist with service projects in commercial and light industrial facilities throughout the metro Atlanta area. Daily responsibilities include:• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.• Responsible for contacting customer representative and ascertain equipment/systems problems.• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.• Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell.• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.• Exhibit excellent customer service skills by consistently communicating with the internal staff and customers to ensure customer satisfaction.• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.• Obtain customer signature upon completed service call assignment.• Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.• Perform other duties as assigned.

Created: 2025-02-24