Bilingual Spanish/English Customer Service ...

81690TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.Our client, a leading insurance company is hiring a Bilingual Spanish/English Customer Service Representative for a contracting role. Please ONLY local candidates to Phoenix AZ . Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed.3-5 years' experience of Insurance background is a MUST.MUST speak fluent Spanish.Work Location: Phoenix AZ Pay: $24-25/hour W2Responsibilities:Will service customers through inbound/outbound calls and emailsThe primary goal is to deliver exceptional customer experiencesProvide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environmentAssume ownership and timeliness in handling callers' requests in an efficient, accurate and professional mannerQuickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectationsAbility to navigate multiple systems and applications to research, analyze and resolve requests & inquiries

Created: 2025-02-23