Customer Service Data Entry Clerk

A financial group in north Austin is looking to bring on a Customer Service Data Entry Clerk to assist their team on a part time basis. This is an onsite role 5 days/week, roughly 4 hours/day. This role is about 20 hours/week total and pay is $17-22/hr depending on experience. They are looking for someone to start March 1st and stay on through mid-May (with the possibility to extend).Key Responsibilities:Monitor and respond to emails and phone messages from members updating their dormant accounts.Document all phone messages in Excel logs.Process and track mail responses related to account updates.Conduct outbound calls to members with large balances who have not responded to notices.Perform basic account research to locate members with outdated contact information.Assist with an out-of-state call list prior to official mailings.Support additional administrative tasks as needed.Requirements:Basic Excel proficiency (logging calls, tracking responses).Strong communication skills via phone and email.Attention to detail and ability to document interactions accurately.Research skills to locate members with missing contact information.Experience within a financial institution (1+ year) is preferred for temp-to-hire consideration.Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)

Created: 2025-02-23