Desktop Support Specialist

Position: Desktop Support SpecialistLocation: Columbus, OHDuration: 6 MonthsPay rate: $48/hr on W2Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.This position will be primarily executive IT support.Excellent communication skills and strong customer focusExperience supporting executives in person highly desiredSolid technology foundation supporting PCs, mobile devices and common applicationsDescription:Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage Client's technology standards, architectures and best practices. Additional Requirements :1. Adhere to policies, procedures, standards, codes and regulations relevant to assignments.2. Demonstrate thorough knowledge of Client infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.3. Exhibit and apply proficiency in analysis, design, problem solving, troubleshooting, resolution, communication, and customer service skills.

Created: 2025-02-23