Executive Assistant/Program Support Administrator

Program Support AdministratorLocation/Schedule: Western North Carolina, hybrid, must be able to travel to Avery and Winston-Salem campus weeklyYour Impact: As the Program Support Administrator at Crossnore Communities for Children, your role is pivotal in supporting our Chief Program Officer (CPO) and the Program Leadership Team. You'll be directly involved in managing and enhancing day-to-day operations, ensuring efficient communication and project management, and driving positive change in the lives of children and families. By coordinating high-level administrative functions and fostering strong internal and external relationships, you'll play a key role in making our mission of providing a sanctuary of hope and healing a reality.Benefits:Defined Contribution Benefits Plan including options for:Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insuranceLife, Short-Term Disability, and Long-Term Disability plansCritical Illness and Accident coverage optionsFlexible Spending Plan401k with employer match (up to 6%)Ongoing Training20 Days PTO, 11 Paid HolidaysPaid Parental LeaveEducation/Experience/Licensure:Bachelor's degree required. 5+ years of full time experience required in administrative operational functions including general office tasks, calendar scheduling, record keeping, with knowledge of finance, and task management.Experience supporting Program and Executive level teams/individuals required.Experience with social services organizations, schools, or medical fields is highly preferred.A relevant combination of education and experience may be considered.Skills and Competencies:Administrative ExcellenceStrong planning and organizational skills.Ability to manage competing priorities and meet deadlines.Proficiency with Microsoft Office, Google Suite, and virtual meeting platforms.Experience with project management tools such as .Communication & Interpersonal SkillsExcellent written and verbal communication abilities.Strong public speaking skills.Ability to cultivate relationships with internal and external stakeholders.High level of professionalism when interacting with staff, board members, and community partners.Confidentiality & DiscretionAbility to handle sensitive information with the utmost confidentiality.Demonstrated ability to make independent decisions and exercise judgment.Problem Solving & InitiativeProven ability to anticipate needs and proactively address challenges.Creative and innovative thinking to improve processes and systems.Ability to handle crisis situations effectively.Collaboration & TeamworkAbility to work well in diverse teams.Flexibility to adapt and contribute to various projects.Willingness to engage in continuous learning and development.Attention to Detail & Time ManagementStrong organizational skills and an eye for detail.Ability to manage multiple tasks simultaneously.Time management expertise to prioritize tasks effectively.Passion for the MissionEnthusiasm for supporting children and families.A deep sense of purpose and alignment with Crossnore's values.Key Responsibilities: Program SupportOversee the CPO's daily workload, ensuring smooth communication and operations.Manage administrative functions such as scheduling, filing, and travel coordination.Support CPO in relationship-building efforts with internal and external stakeholders.Act as Project Manager for various initiatives, tracking progress in project management software like .Administrative DutiesPrepare correspondence, reports, and meeting minutes.Coordinate meetings, events, and presentations, ensuring all logistics are handled.Monitor email correspondence and draft responses as needed.Manage office supplies and assist with inventory.Other ResponsibilitiesHandle confidential information with discretion and professionalism.Provide administrative support for Board Meetings and committees.Take initiative on special projects and support the Program Leadership Team as needed.Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.

Created: 2025-02-22