Records Technician (EB-1392146559)

Records TechnicianQualifications:High school diploma or comparable work experience3+ years in a professional office environmentAnalytical skills and ability to use Office 365 for data analysis and researchAbility to meet deadlines and understand time issuesAbility to prioritize and work with co-workers, supervisors and customersAbility to resolve customer issues and take responsibility for work performedKnowledge of records software systems, scanners, filing, storage & disposal proceduresExpert proficiency in computer skills esp. when using records tracking system or quick retrieval, filing & storage of filesExcellent customer service skills, professional attitude and appearance a mustGood communication skills (written, read and verbal)Problem solving skills to recognize and solve daily, non-routine problems and continually improve processesOrganization skills to maintain a smooth flow of work and be able to respond promptly to customersValid Driver's LicenseClean driving record without serious infractionsPhysical Demands:Physical activity required including bending, reaching, lifting, and prolonged periods standingMay lift and/or move up to 50 poundsResponsibilities:Run report for delivery scheduleEfficient and accurate delivery/pickup of documentsUpdate inventory statusCommunicate any issues with deliveries (delivery location changes)Support physical inventory activities (File bridge end user support)Perform complex database queries to track records and meet internal customer needsSupport preparation of documents to send for imagingSupport daily quality checks for imagingSupport disposal process of records eligible for destructionProvide feedback if work instructions / procedures need to be updatedAssist with document retention schedulesPeriodic review of OH Records RepsEnsures Departments are following the Company Policy on Document Retention.Monitor and coordinate delivery and pick-up of records with current vendorsMust be able to manage their own project load, multitask & prioritize accordinglyMust be able to communicate with clients to meet their needsPerform additional duties as assigned by supervisorMaintain Confidentiality of Client documentsPerform imaging of documents using a document scanner and software.

Created: 2025-02-20